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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Script to create reporting settings on user created Flows, Subflows, and Actions I was annoyed to find ... Read More Developer forum Making a Downloadable Attachment in an Order Guide Hello. We currently have many similar Catalog Items th... Read More Developer forum Best way to keep servicenow university account maintain even when we change organization Hello All,How can we k... Read More Developer forum Non-catalog Items table error - On Demand Deployment Request While exploring the On... Read More Developer forum Reference Qualifier Hello, I am working on a flow in which one of the fields is to get approval from the financial controlle... Read More Developer forum Department remove  How to remove the department from the beth's team Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More WSD events ServiceNow Exchange: What's New in the Q2'26 release for Workplace Service Delivery Get an exclusive look ... July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5427004/whats-new-in-the-q2-release-for-workplace-service-delivery Read More GRC events ServiceNow Exchange: What’s New in the Australia release for Third–party Risk Management (TPRM) July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5426993/whats-new-in-the-australia-release-for-thirdparty-risk-management-tprm Read More ServiceNow AI Platform events ServiceNow Exchange: Platform Academy - What's new in Australia: Identity Australia is here, and... July 16, 2026 9:00 AM https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:com Read More ServiceNow University Community Events Office Hours with Francis Frei -- How to Apologize (APAC) Register Here! Each 60... July 17, 2026 3:00 AM https://themorrissgroup.zoom.us/meeting/register/tJrYo6WWSImUuKHHY1J9dA#/registration Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Fixed: "Invalid username or password" Clone Error

What is actually blocking your clone?   The Hidden Culprits When the individual user MFA flag is false but the clone still fails, the issue is usually caused by one of three modern platform security constraints: Inbound Basic Auth Hardening: Recent S...

  • blog

Non-catalog Items table error - On Demand Deployment Request

While exploring the On-Demand Deployment Request (ReleaseOps), the DR is failing with the followingerror:"Deployment request moved to draft because it failed on demand criteria: must not contain non-catalog item changes."  This is happening even thou...

  • Question

Document Viewer not working for docx or xlsx

I use the Document Viewer for .txt or .pdf files, and it works well. However, there are issues with .docx or .xlsx files. In the sys_document_viewer_status table, the entries show a ConversionStatus of "Conversion failed." I have noticed that Service...

  • Question

Reference Qualifier

Hello, I am working on a flow in which one of the fields is to get approval from the financial controller of the requestor's site.  Also, I have to create a reference qualifier that reads "Where cost center is not empty".   A screen shot of what I ha...

  • Question

Building ServiceNow apps via Claude Code and the ServiceNow SDK

Vibe Coding with Claude Code + ServiceNow SDK   This is a series of short episodes (around three minutes each) that walk you through building native ServiceNow apps from your terminal using Claude Code and the ServiceNow SDK. Each episode covers one ...

  • blog

URL to take users to a catalog item directly

We have been trying to get this to work but keep just taking them to the portal landing pagehttps://ourinstance.service-now.com/login_with_sso.do?glide_sso_id=<SSO_sys_id>&sysparm_uri=/sp?id=sc_cat_item&sys_id=ac86fab2c3bafe10322d3327050131af Anyone ...

  • Question

Department remove

 How to remove the department from the beth's team

  • Question

Configuring the HR Service Delivery Integration with Workday

Pre-requisites          You have installed the HR Service Delivery Integration with Workday store app – this will automatically install the Workday HR Spoke.         You have set up the Workday HR Spoke successfully and established a connection betwe...

  • blog

Creating direct link to catalog

We have users that are on a different domain. To login to our portal, they use this paramter,/login_with_sso.do?glide_sso_id=[sys_id] What they are asking is a direct link to one of catalog, on this parameter/esc?id=emp_taxonomy_topic&topic_id=[sys_i...

  • Question
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