Workflows not showing up in options

Katelyn1 · ‎06-17-2019

I'm trying to make a catalog item and the workflow that I just created and published is not showing up in the options to choose from for the catalog item...why is this and how can i fix this?

Jim Coyne · ‎06-17-2019

What table did you configure the Workflow to run on? It should be "sc_req_item".

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Katelyn1 · ‎06-17-2019

It is published for sure, but I have been trying to follow this Lab and this is what it told me to do...

Refer to lab here: https://community.servicenow.com/community?id=community_blog&sys_id=3a5da629dbd0dbc01dcaf3231f9619da...

Jim Coyne · ‎06-17-2019

I'm thinking that solution can be simplified a bit. What version is your instance running?