Hi All,
In SOW, we have configured RITM form (Same as incident) for Create Request Interaction. It is working fine and creating RITM and SCTask as well.
The issue is we are unable to copy Worknotes and comments of an interaction to SCtask (we can able copy to RITM).
Can anyone help me, how can I get the worknotes to SCtask from the interaction?
Thanks in advance.
