Developer

Failing to establish ServiceNow integration with Microsoft Dynamics 365 CRM

Hello, I'm trying to establish a connection between ServiceNow and Microsoft dynamics 365 CRM. We are using spokes in this case. Client id and secret we got from dynamics team and with all the Application registry followed by oauth profile & scope as...

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Dynamic filter one of my group members

Hi,Im trying to create a dynamic filter that will return all users from my groups but i had no luch. What am I doing wrong? var OneOfMyGroupMembers = Class.create(); OneOfMyGroupMembers.prototype = { initialize: function() {}, getMyGroupMem...

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Service Operations Workspace Template Tab Default

Good morning, I working in the SOW and on the interaction record the template tab defaults to all. But on the incident record the default is My Templates. How to I change it on the incident so that the template selection defaults to All like on the...

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Reference Field to sys_user_role Not Visible to Custom Scoped App Users While Equivalent Glide List

Hello Community,I'm looking for guidance on an issue encountered after replacing a Glide List field with a Reference field.I had a field:end_user_roles configured as: Type: Glide List Reference: sys_user_roleUsers were able to see and use this field ...

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Stocktiker requirements

Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functional and technical requirements

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MRVS mysteriously set to Required

I have an MRVS that needs to be on screen but not required. I have set a script that auto-populates the first row when a different question triggers that need. However, there is NO call to make the mrvs required. There are no policies making it req...

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Resolved! Issue with my PDI

Hello ServiceNow Community, My PDI is inactive all of a sudden. Its showing offline status from past few days. I've attached the screenshot for the same. I've backed up and committed the Custom Application hands-on project on which I was working on G...

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Resolved! ServiceNow List Field Values Truncated in Platform List View

Hello , In ServiceNow Platform List View, I have a multi-select List field. The field displays all selected values when I hover over it, but in the list itself the values are truncated. Is there a way to increase the column width or configure the lis...

Question

Employee Center Catalog Item Help Text Not Visible

Hi, We have an issue in Employee Center where the help text/field descriptions on some catalog items are not readable because the text color blends into the background.We are using the Coral Theme and have already:Reviewed the theme color variables...

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How to remove annotations from a form in a Workspace

In a Workspace in ServiceNow, I'm wanting to remove the below annotation for change records:However, I'm not sure where this is configured. I'm just wondering if anyone know how to remove annotations from a Workspace.

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Role Issue

Hi, I have installed the Universal Request plugin and configured it to work as expected. but when we add the universal request routing role to agile groups. The users are unable to update the average points for the agile field. Once we remove it, it'...

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Servicenow Encyclopedia

I wanted to know if there is a single place where all the possible backend names, along with labels for tables, modules, fields, ACLs, etc., that come by default on the now platform. If anyone has any information about this, please share. I have made...

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Personas for USEM workspace

Can someone help me with the USEM personas?

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Prefilling Catalog Item Variable Values

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, For many years prefilling variables within a Catalog Item has been a frequently asked question on the ServiceNow Community. Whether you wanted to launch a Ca...

Article

Cancel finace case in finance operation workspace

Hi Team, could you please help me on development for the below requirement ? As an finance adminI want the ability to cancel an active case from the workspace (Finance Operation Workspace) finance admin need the ability to terminate an active Inter...

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