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Workspace notification change the link so when the user press it a new incident will be shown

Lior grinberg1
Tera Contributor

‎05-28-2024 01:42 AM

Hi All,

I want to pop up a notification in the workspace so that when the agent presses on it a new incident form will be present to him not an existing one.

Is It possible?

Best regards,

Lior Grinberg

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