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Workspace ONE ITSM connector

JelenaK
Tera Contributor

Hi everyone,

 

Does anyone have an idea why I can connect remotely through the Workspace ONE ITSM connector to one device but cannot to another?
I always get this message:
Screenshot 2024-12-06 at 10.46.37.png

 

Is there something to be configured in the connector that I am missing or is the problem in Workspace ONE?
Thanks in advance.

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