When I open a record, the related tab “Diagnosis and Recovery Tasks” initially shows a count of 5. However, when I click and open the related list tab, it loads and displays the actual count, which is 149 records.
Any suggestions on where to debug this.
Hi @George_1
In ServiceNow workspaces, related list counts are calculated in the background. The discrepancy between an initial count of 5 and the actual 149 records is typically caused by deferred loading
for sys_properties: glide.ui.defer_related_lists
default value : false
Description: Load related lists after the form has loaded. This greatly increases the response time of forms.
