Workspace search not showing my workspace

e_wilber
Tera Guru

What specific record is in charge of making a workspace search show up in the dropdown menu in the header bar?

 

I went through https://www.servicenow.com/docs/bundle/washingtondc-platform-administration/page/administer/search-a... three times and have everything set up the way it tells me to but the custom workspace we built doesn't show up as an option here.

 

e_wilber_0-1741699301793.png

 

2 REPLIES 2

Siddhesh Gawade
Mega Sage
Mega Sage

Hello @e_wilber ,

 

You can walk through this tutorial video on how to configure workspace search, you should be able to find what steps you are missing.

Configuring workspace search in ServiceNow Service Operations Workspace 

 

Kindly mark the answer ✔️ Correct or Helpful ✔️ If it addresses your concern.


Regards,

Siddhesh

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @e_wilber 

 

You will need entries on sys_aw_global_search_config and sys_search_context_config for each workspace. The NowUI global search is controlled by a set of properties - Here 

 

https://www.servicenow.com/community/architect-forum/how-to-configure-a-new-global-search-for-a-work...

 

https://www.servicenow.com/docs/bundle/yokohama-application-development/page/administer/ui-builder/t...

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