Write a Code for user is itil or not in workflow for if condition ??

[1dusjhyahnt]

Hello User

I need a urgent help of How to recognise the user having a ITIL Role or not.

[Chetan Mahajan]

Hello @1dusjhyahnt ,

                           in workflow script you can use  gs.hasRole("itil") to know if the logged in user has "itil" role.

Kindly mark correct and helpful if applicable

[Kishor O]

Try with 

If (gs.hasRole("itil"))

Please refer below community post.

https://www.servicenow.com/community/itsm-forum/how-to-check-the-persons-who-are-having-itil-role/td...

Thanks,

Kishor

[Jaspal Singh]

Hi,

Considering you are using GlideRecord User table to check you can simply use below condition

roles=itil as an addEncodedQuery()

If not, please help detail what activity it is being used to add some more context.

[Sandeep Rajput]

@1dusjhyahnt In your script check the following.

if(gs.hasRole('itil')){
//Do something
}
else{
//Do something else
}