Write ACL on planned_start_date works in Work in Progress but not in Review & Deployment

RGC9
Tera Contributor

3 weeks ago

Hi Community,

I’ve configured a write ACL on change_request.planned_start_date to allow editing only in these states:

  • Work in Progress
  • Review
  • Deployment(custom)

ACL details:

  • Operation: Write
  • Field: change_request.planned_start_date
  • Role: change_manager
  • Condition: State is one of Work in Progress or Review or Deployment

Issue:

  • ✅ Works correctly in Work in Progress
  • ❌ Does not allow editing in Review & Deployment for the same role

Troubleshooting done:

  • Verified ACL evaluation using Debug Security Rules (ACL allows write)
  • Checked UI Policies and Data Policies — none blocking the field
  • Confirmed correct stored state values

This makes me suspect Change‑specific controls (Change State Model or system Business Rules) may be overriding the ACL in Review & Deployment.

Has anyone encountered this behavior, or can confirm the recommended way to control field editability by Change state?

Thanks in advance!

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Mark Manders
Giga Patron

3 weeks ago

Why are you using ACLs for this? Why not a simple policy? 

Next to that: it sounds really weird to update the planned_start_date when a change is in review.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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