XMLhttp.do 404 (Not Found) - Catalog Client Script

[hanaphouse]

What's causing this error?

Catalog Client Script:

function onChange(control, oldValue, newValue, isLoading) {
	
	if (isLoading || newValue == ''){
		return;
	}
	
	var user = g_form.getReference('list_of_users',autoFill);
	
	function autoFill(user){
		g_form.setValue('job_title', user.title);
		g_form.setValue('email', user.email);
		g_form.setValue('phone_number_extension_no', user.home_phone);
		g_form.setValue('office',user.department);
	}
	
	var getDept = new GlideAjax('getDepartmentName');
	getDept.addParam('sysparm_name','getDepartment');
	//console.log("user department: " + user.department);
	getDept.addParam('sysparm_id',g_form.getValue('office'));
	getDept.getXML(DepartmentParser);
	
	function DepartmentParser(response){
		var answer = response.responseXML.documentElement.getAttribute("answer");
		g_form.setValue('office',answer);
	}
}

Script Include:

var GetDepartmentName = Class.create();
GetDepartmentName.prototype = Object.extendsObject(AbstractAjaxProcessor, {

	getDepartment: function(){
		var name = '';
		var id = this.getParameter('sysparm_id');
		var dept = new GlideRecord('cmn_department');
		dept.addQuery('sys_id',id);
		dept.query();
		
		if(dept.next()){
			name = dept.name;
		}
		
		return name;
	},
	
	type: 'GetDepartmentName'
});

[Jaspal Singh · Accepted solution]

Hi,

Your GlideAjax in client script uses getDepartmentName while Script include uses GetDepartmentName.

[hanaphouse]

Hahaha.. You are a life saver. You've got good eyesight. I think I need glasses now.

[Jaspal Singh]

It was you who provided proper update as 404 brought it to attention directly there is something missing that system is not able to locate.

Remember always 404 - Is Not found & Script include is invoked only from line where you use GlideAjax. Since the name is different it says 404 which is not found & thus was quite simple.