yellow bar on work note

[kunal16]

On the UI 16 geneva version of ServiceNow, a yellow bar can be seen on the Work notes field on the incident form. Can we implement the same on Additional Comments field as well? Any leads will be appreciated. Thanks in advance!!

[lalitk]

Is there any Update on this functionality that we can change it without diabling the property. ??

Thanks,
Lalit

[kunal16]

No Lalit, I don't think so.

[randrews]

do you know what else that property affects?

[kunal16]

Hi Raymond,

• The checkbox Work notes (available below Work notes/Additional comments field on the incident form) will be checked/unchecked based on the last update made on any incident record. For example,

    1. if on any incident, the user has provided the work notes (by checking the Work notes checkbox), the same checkbox will be true for any upcoming incident

    2. if on any incident, the user has provided Additional comments (by unchecking the Work notes checkbox), the same checkbox will be false for any upcoming incident

• Above mentioned feature is available because of a system property (in UI 16 only) - glide.ui16.live_forms.enabled

• The other features from the above mentioned property are:

    1. real-time form updates (includes many new features such as yellow bar on left for Work notes, Post button)

    2. user presence

    3. a redesigned application navigator with tabs for favorites and history

    4. enhanced activity streams

[caritak]

Hi Kunal,

FYI, there is a property called glide.ui.activity_stream.style.comments where you can add a color that shows up as a bar like it does in work notes. If you want to change the work notes color to something else than gold then that property is called glide.ui.activity_stream.style.work_notes.

Regards, Carita