yellow bar on work note

kunal16
Tera Expert

On the UI 16 geneva version of ServiceNow, a yellow bar can be seen on the Work notes field on the incident form. Can we implement the same on Additional Comments field as well? Any leads will be appreciated. Thanks in advance!!

1 ACCEPTED SOLUTION

Yes it is working for me in in Ui16 also , before that   go to       sys_properties.LIST from application navigator search for glide.ui16.live_forms.enabled


and make that to false.



Then you try the color changing it will work.



Thanks


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16 REPLIES 16

How to remove work note background from email notification


Ankita,



Can you please me in detail ?