Yokohoma related list patch 12 HF 1

Peter Halsema
Tera Contributor

We patched our instance from yokohoma 11 towards patch 12 HF1, and since then even as an admin-user we cannot see the records in related lists. (we do se the lines, can also click on it and then see all the information, however in the line you see nothing)

 

Before patch

Schermafbeelding 2026-02-20 143440.png

After patch

Schermafbeelding 2026-02-20 143355.png

 

has anyone else also has this experience? (and a way to solve.. )

  

4 REPLIES 4

Dr Atul G- LNG
Tera Patron

HI @Peter Halsema 

The Incident Management plugin might need repair, as this appears to be a patch issue. It’s better to log a case with ServiceNow Support.

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Dr. Atul G. - Learn N Grow Together
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it has nothing to do with incidentmgt-plugin, since it is also on all the related lists of all other tables

Log a case in that case @Peter Halsema 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Tanushree Maiti
Mega Sage

Hi @Peter Halsema 

 

Yokohama Patch 12 Hot Fix 1: Known Errors - Known Error

 

 

 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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