Yokohoma related list patch 12 HF 1

Peter Halsema
Tera Contributor

‎02-20-2026 05:56 AM

We patched our instance from yokohoma 11 towards patch 12 HF1, and since then even as an admin-user we cannot see the records in related lists. (we do se the lines, can also click on it and then see all the information, however in the line you see nothing)

 

Before patch

Schermafbeelding 2026-02-20 143440.png

After patch

Schermafbeelding 2026-02-20 143355.png

 

has anyone else also has this experience? (and a way to solve.. )

  

0 Helpfuls
  • 1,001 Views
4 REPLIES 4

Dr Atul - LNG
Tera Patron

‎02-20-2026 05:59 AM

HI @Peter Halsema 

The Incident Management plugin might need repair, as this appears to be a patch issue. It’s better to log a case with ServiceNow Support.

0 Helpfuls

Peter Halsema
Tera Contributor
In response to Dr Atul - LNG

‎02-20-2026 06:03 AM

it has nothing to do with incidentmgt-plugin, since it is also on all the related lists of all other tables

0 Helpfuls

Dr Atul - LNG
Tera Patron
In response to Peter Halsema

‎02-20-2026 06:06 AM

Log a case in that case @Peter Halsema 

0 Helpfuls

Tanushree Maiti
Tera Patron

‎02-20-2026 06:13 AM

Hi @Peter Halsema 

 

Yokohama Patch 12 Hot Fix 1: Known Errors - Known Error

 

 

 

 

 

0 Helpfuls