You do not have permission to see this catalog

[jose_quinonez]

Hi,

I am trying to use a specific catalog in SOW, but I get the message "You do not have permission to see this catalog".

I set the catalog sys_ID in the Catalog ID textbox from the catalog IFrame.

If I clear the catalog ID textbox then I get the standard service catalog.

I am logged as an admin.

I can see my catalog at Employee Center, but not in SOW.

What am I missing?

Thank you

[shubhamdubey]

@jose_quinonez 

Check this article

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727874

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692622

[jose_quinonez]

The message I get is "You do not have permission to see this catalog". Those links refer to a category.

Thanks

[Kalyani Jangam1]

Hi @jose_quinonez 

Please check below support article once

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692622

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727874

Please check and mark Helpful if it really helps you!!

[Harsh Vardhan]

@jose_quinonez  Same question has been asked on below thread, I have answered it here as well. 

Error "You do not have permission to see this catalog" in UI Builder while configuring SOW 

Thanks,

Harsh