Zabbix to Snow integration

[shaik_irfan]

Hi,

we are going to do Integration with Zabbix. Can anyone please help me with the steps to start for integration ?

Can anyone please tell me what we require from Zabbix to start integration ?

[Sandeep Kumar6 · Accepted solution]

Hi Irfan,

You are right we can create incident or any other task from the the event we are getting from Zabbix.

Below is how the process works:

1. Zabbix sends event in ServiceNow event table.
2. Where using Event rule we create Alerts in ServiceNow 
3. Later using Alert rule we then create any task ex:  Incident.

Other way to do this is , You need to create custom table in ServiceNow to pass events from Zabbix to custom table  from there using Business rule you need to create Incident.

Whichever way you want yours/Client choice.

Please mark correct if this gave your answer.

REgards

Sandeep Kumar

[shaik_irfan]

Definitely we need to go with Custom Table since cannot have ITOM / Event Management just for Zabbix integration.

So as you said i will create a Basic Auth credential first then i dont know how to do but let me try to get the Zabbix developer instance and try from  my side.

Thank you for hte info

[Eric Smith]

Hey, Irfan, I hope you've managed to make the integration between zabbix and servicenow. I do not know if you've used any tool to achieve it. I'd like to share a solution that might help in case of future integration between the two systems, that we used and we did like the end result. It's an external tool, called zigiops. It makes the connection in a matter of minutes. Feel free to take a look at it.