Hi All,
Need help.
I have a requirement to read all incoming emails from Outlook inbox and store in service Now received mailbox. Or Outlook to send the inbox emails to service Now. Tried to achieve via Rules in outlook but there issue is I'm not able to figure out who is email sender to outlook account. I have created a SMTP email account for this . What should be the next steps to achieve this requirement. Basically I will need to create tickets based on the emails received from the mailbox. So I will need the sender email address as well to be assigned as caller of the ticket.
Flow is like xyz@gmail.com -(sender send email to )-> abc@outlook.com <--instance should be able to retrive the emails from -- ServiceNow instance
