In this video series, ServiceNow product experts take us through a deep dive into Digital Product Release (DPR), our new release application and latest addition to the ITSM Pro product suite. The series starts off with a comprehensive overview of the product and then walks through the maturity journey we recommend customers take.
Each session includes an overview of key concepts, product demos, and Q&A with product experts.
L&L Session 1: Introduction to Digital Product Release
- Starting this series off with a comprehensive overview of Digital Product Release (DPR). Whether you're new to DPR or seeking a deeper understanding, this session is your gateway to unlocking its full potential. After we provide an overview of the core concepts and features, we'll walk you through the maturity journey and provide you with actionable next steps to kick off your DPR implementation.
L&L Session 2: How DPR can help Modernize Change
- In this session, we'll take the first steps in our maturity journey and explore how DPR can help optimize release and simplify change. We'll cover streamlined release visibility and tracking and how to integrate planning with release. After watching you'll understand how DPR allows you to shift-left release readiness and validation checks, thus simplifying your change process and accelerating both release and change
L&L Session 3: Automating Release
- In this session, we'll continue along our maturity journey and explore how DPR can be used to automate your release process. We'll cover expanded integrations with your CI/CD toolchain and policy automation leveraging OOTB policies and DevOps data. We'll additionally showcase how to automate change creation using flow designer or DevOps Change Velocity.
L&L Session 4: Advanced Automation and Policy Administration
- In this session, we'll close out our discussion on the maturity journey by taking a deep dive into policy definitions. We’ll review the anatomy of a policy and show how you can define custom approval policies to automate release validation.
If you have any questions or are interested in learning more, please engage with us on the DPR Community forum and check out the following additional resources:
- DPR How-to video series
- DPR Implementation Bootcamp
- DPR Implementation and Configuration Guide
- The Evolving relationship between Release Management and Change Management
