Adding a new field in the Request Product or Service Modal

[Hermes14]

Hi all,

I'm currently working on adding a new field in the Request Product or Service modal in DPR however I am not able to find a way to insert a new field.
 


Does anyone have any suggestions how I could achieve this?
Any suggestions are much appreciated!

[Ankur Bawiskar]

@Hermes14 

can you share steps how to navigate till this modal? like where you clicked etc

that will help to explore in PDI

[Ankur Bawiskar]

@Hermes14 

it comes from this List Action on "cmdb_model" table

check somewhere which view it's using and then add your field

I am still checking if I can find

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Dr Atul G- LNG]

Hi @Hermes14 

I doubt we can do anything here as easily as you’re doing it in DPR, since everything is fully set up in Workspace. Adding field here means we would need to change things in the Workspace.

Try these record pages

https://INSTANCENAME.service-now.com/now/nav/ui/classic/params/target/sys_ux_macroponent.do%3Fsys_id...

https://INSTANCENAME.service-now.com/now/nav/ui/classic/params/target/sys_ux_screen_type.do%3Fsys_id...