Attaching multiple existing changes in DPR
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-05-2024 07:28 PM
Hi
As starting DPR journey - Looking for some information on - How to attach/import existing change requests in DPR which are not created in DPR.
In DPR we can create Changes but looking for guidance on how we can attach/import Changes requests which we not created using DPR but we created them in our ServiceNow Change module.
Or at this stage inside DPR we can only Create Changes but not able to attach/import existing changes as scope/task item.
Regards.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2024 05:45 AM
Hi @PKJS
I tried in my PDI and did not a way to add old changes to release in DPR. even i tried viceversa, i change i tried to add Release but did not get. So at point of time it is not possible in DPR.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2024 05:51 AM
Hi @PKJS
Change Request and Releases in DPR are linked through software model (product version). If you want to attach an existing Change request to any DPR Release, please update the "Software Model" field on the change request to reference the same Product Version / Software Modal that the Release is attached to.
Note that the Software Modal field may not be available on the change request form by default.