Cloning a release I have modified
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Thursday
Say I run a release, which I modify to my specific way of naming tasks, and adding additional tasks.
Once the release is completed, I want to start a new release with the same modifications I have made to the first release. Is it possible to clone an existing release to include all those modifications?
I cannot just create a new release template, as we are in a company with hundreds of teams, so this would quickly lead to an unmanageable number of templates usable by anyone.
If I cannot clone a release, is it possible to create templates that are visible only to members of a certain team?
Thank you.
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If you're using ServiceNow Digital Product Release, you can open the existing Release record and use the Copy/Clone option (if available in your instance/UI Action) to create a new release with the same structure. This helps retain your customized task names and any additional tasks you've added, without maintaining separate templates for every team.
If the Copy/Clone option isn't available out of the box in your instance, another approach is to create a custom UI Action or Flow/Script that duplicates the Release along with its related Release Tasks.
Regarding your second question, there isn't an out-of-the-box way to restrict Release Templates to a specific team. Achieving team-specific template visibility would require customization, such as implementing ACLs or filtering the template selection based on the user's team.