How to manage version control if a rollback is required?

[simonboisve]

hello servicenow community,

i am looking for guidance on best practices for managing version control when a rollback is required. if i deploy the release of version x.2, but then encounter an issue and am required to rollback to version x.1, how do i manage the release of x.2? 

i have searched through much of the documentation, the community, and the f.a.q. and could not find much information on this topic. can you provide any insights and best practices?

[Rafael Batistot]

Hi @simonboisve 

If X.2 is rolled back, don’t reuse the X.2 version.

Keep X.2 in the release history, fix the issue, and create X.3:

X.1 > X.2 > rollback to X.1 > fix > X.3

This keeps the deployment history clear and traceable.