How to Track Jira Issues and GitHub Commit History in Digital Product Release Workspace

[Suhyeon Lee]

We have configured the product for DPR usage and connected Jira and GitHub.
What needs to be done to ensure that the commit history linked to issues in Jira is also tracked in DPR?

Seeing that a Commits tab exists, it seems that the related information should be collected.
However, it is not being collected.

Please help!

[SuryakiranM4342]

You're very welcome! 😊

Glad I was able to assist.

[RC19]

hi @SuryakiranM4342 we are facing similar issue with ADO. GitHub team have added their commits to ADO work item, but it is not reflecting in ServiceNow DPR work item. can you please help me understand what could be the cause?

[SuryakiranM4342]

Hi @RC19 ,

Please verify the following configurations:

• Ensure the respective GitHub repository has track = true enabled.
• Confirm that the GitHub repository and the Jira plan are associated with the same application.
• Verify that the commit message follows the required format, for example:

{ADO work item number}: {your commit message}

[RC19]

hi @SuryakiranM4342 does this need integration setup between servicenow dpr and github as well ? or the integration between ServiceNow DPR and ADO and between ADO and github enough ?

[SuryakiranM4342]

@RC19 ,

Create ADO and GitHub tools in DPR.
Create an application product in DPR.
Associate the plan and repository with the product in DPR.