Possibility to hide Kanban view in DPR workspace?

Kevin Tran
Tera Contributor

3 weeks ago

Is there an option or configuration to hide the kanban view with the workspace? Would this be in UI builder? Users are getting the notion that they can simply move tasks to a lane. The task view should suffice. 

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Sai Teja1
ServiceNow Employee
ServiceNow Employee

3 weeks ago

@Kevin Tran You could make the kanban board read-only (via a UIB change) and only allow editing via the form once they click on the task card on the board.

Though the change is small (selecting read-only property on the component), this would introduce a customer update record in sys_update_xml table meaning future updates to this files will be skipped.

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