Approval Tasks in Release Template Not Working

dennismohr
Tera Contributor

‎09-10-2025 09:43 AM

When I create approval tasks in my release template by setting "Needs Approval" to Yes and specifying an Approval Definition, the tasks are being generated but Approval Task is not being marked.

 

This issue is occurring in version 2.2.1. This worked as expected in 2.1.0.

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SANDEEP DUTTA
Tera Patron
Tera Patron

‎09-10-2025 07:20 PM

Hi @dennismohr ,

Repair the plugin and clear your browser cache and trying logging in again.

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.
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Sai Teja1
ServiceNow Employee
ServiceNow Employee

‎09-10-2025 09:05 PM

@dennismohr  Please create a case on support.servicenow.com so that we can investigate the issue by accessing your instance.

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