Release Coordinators should be able to create releases

Kevin Tran
Tera Contributor

3 weeks ago - last edited 3 weeks ago

Would it be possible to give the ability create releases to the sn_dpr_model.release_coordinator role?

 

So far, only the Release Admins and Product Managers can create releases.

 

Attempted to update the ACL for the release coordinator to create releases

but it's blocked by other UI builder pages and modals within the workspace after clicking "Create Release".

 

Please see if the product team can add this to enhancement patches.

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Mark Manders
Mega Patron

3 weeks ago

You are on the ServiceNow Community. We can't see what the any of ServiceNow's product teams are doing. You can create an idea through the idea portal to put this on their backlog (if they think it's important enough).

You could also check yourself what exactly is blocking in the workspace to see if you can get around that. 
Have you checked with access analyzer? Did you test if you can create a release in the legacy view, just to be sure that the ACL itself works?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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Dr Atul G- LNG
Tera Patron
Tera Patron

3 weeks ago

Hi @Kevin Tran 

No, according to the design and the out-of-the-box DPR, only the Release Manager can create the release. Since this also involves the workspace, it's unclear whether the ACL will function as expected in this case

 

@Siva Teja1 @Bhanu29 need help here.

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Bhanu29
ServiceNow Employee
ServiceNow Employee

3 weeks ago

Currently, Release Admins and Product Managers have the ability to create releases. If you want Release Coordinators to also have this access, you can assign the release_admin role as a sub-role of release_coordinator in the sys_user_role_contains table as a workaround. However, since we have created specific roles for specific functionalities, granting create release access to all roles deviates from the original role design purpose. The Release Coordinator’s primary responsibility is to coordinate release activities, not to administer or configure releases.

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