Unable to find workspace UI action "Restart Phase" in Digital Product Release workspace.

NishantR · a month ago

Hi Channel,

please guide me where is "Restart phase" action on DPR workspace can be found. This action changes the pending phase task status to closed complete , i want to figure out where this logic is written so that i can update it to be closed cancelled.

Please note , i have searched in all the normal UX page form/list/action assignment configurations.

Attached the screenshot of the button and workspace.

Regards,

Nishant

Sai Teja1 · 3 weeks ago

@NishantR You can select Read-only property (right panel) for 'Approval select' component (left panel). See screenshot for reference.

Go to this page in UIB -> /now/builder/ui/edit/experience/fe72c9ef43012110509fb18afab8f2b6/d4e4608e53413110bf7eddeeff7b120a/77d4208e53413110bf7eddeeff7b12aa/params/is-headless-viewport/true/parent-screen-id/8e99e66f43e2211092fef6be5bb8f2a3/parent-element-id/viewport_mkl

Note: This would cause customization, meaning that update xml will be created preventing future updates to this modal.

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Sai Teja1 · 3 weeks ago

@NishantR That might be bit complex change, but you can start by analysing "Load cards" client script in Release execution page -> /now/builder/ui/edit/experience/fe72c9ef43012110509fb18afab8f2b6/8699e66f43e2211092fef6be5bb8f2ca/8e99e66f43e2211092fef6be5bb8f2a3/params/is-headless-viewport/true/parent-screen-id/44c7e2a743e2211092fef6be5bb8f288/parent-element-id/viewport_vyr

All the data is processed in from this client script include -> sys_ux_client_script_include.do?sys_id=72feeb68531f6110bc5bddeeff7b127a

Check 'getKanbanCardsMetadata' and other functions within the client script include.

Analysing the flow of code, playing around it and tweaking things can help with understanding how things are wired up to present the data on UI.

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Ankur Bawiskar · a month ago

@NishantR

may be it's coming from a component built within UI builder and not using Action assignment etc

Did you open that UI builder page and explore?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

NishantR · a month ago

Hi @Ankur Bawiskar Yes , i did try but unable to locate the page and the component, it's very advanced level and i don't have advanced level of understanding.

Regards,

Nishant

Dr Atul G- LNG · a month ago

Hi @NishantR

Ading @Balaji39

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NishantR · a month ago

Thanks @Dr Atul G- LNG