DPM impact: Application Service label change to Service Instance
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05-19-2025 02:43 AM
Yokohama label changes for CSDM 5 - ServiceNow relabeled cmdb_ci_service_auto to Service Instance.
Is it envisaged to update DPM to reflect "Service Instance" where "Application Service" is reflected currently in the different interfaces?
When will a wizard be available to create a new "Service Instance"?
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05-19-2025 03:12 AM
Hi @Morne Lombard,
Yes, Label Application Service is being officially changed to service instance then it is generally envisaged and recommended to update all related systems and documentation- including the DPS(Data product model) to maintain consistency across interfaces and avoid confusion for users and stakeholders
Thanks and Regards,
Chiranjeevi
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Chiranjeevi
ServiceNow Developer | | ITSM | | ServiceNow Discovery | | Event Management | | Service Mapping | | CMDB
Please mark as Correct Answer/Helpful, if applicable.
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05-22-2025 03:35 AM
Currently "Application Service" is still reflected in DPM and CMDB Workspace - When will it be updated in line with the label changes? Currently users are accessing the objects via the Workspaces, however the new labels are "reflected" in the Application Navigator?
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06-04-2025 02:35 PM - edited 06-04-2025 02:35 PM
@Morne Lombard In the upcoming Zurich release, you will be able to see the updated CSDM 5.0 labels in DPM workspace.
