G'day, Have checked a few of the articles on DPM data mapping and haven't yet found where it documents what field on a knowledge article allows that article to be associated with the offering and then displayed in DPM workspace. From trying a few thi...
Is there a way to export .mpp files from servicenow, I'm only getting xml files to open in MS ProjectI see this knowledge article, but the client wants the ability to get an mpp file since the current workaround is increasing extra steps for project ...
Hi All, can anyone confirm what is the logic/formula for getting the data in the below section of DPM?Does the Idea/Demand have to reference specific Business Service directly, or is this somehow calculated based on CSDM relationships?Many thanks,Tom
HI all,How should we track operating costs of services, offerings, applications, etc in DPM?The KPIs and KPI Groups I see track costs in terms of projects for implementation or improvement. We want to track operating cost for services, offerings, an...
I have created a Portfolio Indicator that sums the values from a specific field (Financial Benefits) within the rm_epic table.However, this value is currently only being updated (rolling up) at the Business Application level. I need this value to be ...
Hi all,We’re currently in the early stages of implementing DPM and have been conducting several working sessions. Based on the feedback from the team, it’s clear that this will be a long-term effort—potentially spanning 3 to 4 years.I’m reaching out ...
I'm attempting to build out a service portfolio and create a taxonomy node within it. However, I'm receiving this errorHow do I properly add the taxonomy?
Hi everyoneI’m currently building out Digital Portfolio Management (DPM) and aligning it with CMDB and CSDM in a cloud-provider context.I’d like to confirm if my approach makes sense and how others handle visibility of incidents across CI hierarchies...
Hi all, Can you provide examples of some real-life use cases that we can use to showcase how DPM could work for our service owners? we are starting with our CSDM journey (version 4) and created a few technology management service, business services a...
Using the DPM Admin centre, you can map KPI groups to ensure they are collected the next time the Analytics job runs. To reduce administrator overhead both at install time of DPM plugins and as the CSDM changes, a Daily scheduled job automatically ...
Can anyone explain how data is populated into the "needs attention" Risk tab within DPM? If there are conditions what are they?
Any reason why a user with the portfolio_editor role can update portfolios they own in Service Portfolio Management (accessed via the menu), but not in Digital Portfolio Management (workspace)? Same user. Same portfolio. They can edit it one way, ...
Most customers I see mirror the same service portfolio nodes, then services and offerings on the employee portal....would be way simpler if it auto created the taxonomies in ESM.Has any one done this? Was it actually helpful?
I have a business app portfolio, but I've noticed that the score card " Number of Incidents" never increments when I have an open incident. Can someone help me figure out why this is happening.
Have hundreds of Business Applications to add to the Enterprise Business Application portfolio.Manual import is slow and requires several steps physically - i.e. takes at least a minute or more to enter.====We've tried imports to the dpm_enterprise_t...
