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Allow users and managers to see their teams assets

Nicholas Hromya
Mega Guru

We are trying to allow our users and managers to view their assets.

  1. Enable individuals to view their assigned assets, not just ServiceNow fulfillers.

  2. Allow managers and supervisors to review the assets assigned to their staff.
  3. Provide the capability for ad hoc requests to access assets assigned to a specific Program/Division. Seems like this can be done in a report.

Is there a SP available out of the box for this?  Maybe within the Employee Center?

 

Thanks

3 REPLIES 3

Nicholas Hromya
Mega Guru

I did find a My Assets in the ServiceNow store, but it is not free.  I do see there is a My Assets in the EC, I am looking into licensing implications.

kaushal_snow
Mega Sage

@Nicholas Hromya ,

 

To enable users and managers to view their assigned assets in ServiceNow Employee Center, you can utilize the Simple List widget, which can be configured to display assets assigned to the logged in user by setting appropriate filters and ensuring proper ACLs are in place.....

 

For managers to view assets assigned to their direct reports, you can create a custom widget that retrieves assets based on the user's sys_id, allowing managers to see the assets of their team members......

 

Additionally, you can add a My Assets link to the Employee Center header menu by customizing the Employee Center homepage or navigation, providing users with easy access to their asset information.....

 

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

 

Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/

Thank you for the reply.  I was hoping for a built asset widget.  I do see four different widgets which might work.  I am also looking the simple list to see what works for us.  Thank you again.

Nick