Implementation timelines for EAM

[Sarda702]

Hello Team,

If I were to consider Implementing EAM from scratch with 3 Integrations in scope with Ariba and SFDC and one other custom Integration, how much time should I consider for Implementation assuming out of the box set up ? Anyone who has Implemented this in the past and can provide estimates?

[Allen Andreas]

Hello,

It's unclear if you're a customer asking this question or with a partner. Based on your history on the forums and the fact that you asked something similar to this for ESG in the past (and in other areas), I would lean towards you being with a partner or essentially implementing this for someone else. With that being said, I would recommend speaking with your peers as far as historical timelines and experience.

Your post is pretty vague as far as details go and I'm sure you know there's more to implementing something than just EAM in an application sense and 3 integrations. There's many more questions and things to consider as part of scoping. I would recommend that you check out Now Create and look at scoping guides there to help you assess how complex the implementation might be, for example: https://nowlearning.servicenow.com/nowcreate/en/pages/assets?id=nc_asset&nc_ai_search=true&sys_id=43... 

Which covers things pretty extensively to help you get a better estimate as far as a timeline is concerned as it asks questions like:

• Is this a global deployment that follows the same process, or do we have processes that will be region specific?
• Is your EAM process well documented and agreed to?
• Do you currently use SN Discovery, or will you be configuring SN Discovery to manage assets?

And more...

[Sarda702]

Thanks Allen for taking time to respond.  I was looking to get a rough idea on timelines on what it takes to Implement EAM OOTB in terms of complexity.

In terms of discovery, I understand that NOW discovery only discovers IT assets and we will have to bring the org. assets through manual loads / Integration.