Hey
I created a check box on incident form in SOW called u_false_transfer.
I need this check box to be visible only if Assignment group type is not 'itil' .
I tried to use UI POLICIES but it workes only after saving the record.
Now I want to write ONchange client script with GlideAjax and Script include.
Script include:
code:
var GETgrouptype = Class.create();
GETgrouptype.prototype = {
initialize: function() {},
getAssignmentGroupType: function() {
var groupSysId = this.getParameter('sysparm_groupSysId');
var groupType = '';
var gr = new GlideRecord('sys_user_group');
if (gr.get(groupSysId)) {
groupType = gr.getValue('type');
}
return groupType;
},
type: 'GETgrouptype'
};
and client script onChange:
code:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue === '') {
return;
}
var ajax = new GlideAjax('GETgrouptype');
ajax.addParam('sysparm_name', 'getAssignmentGroupType');
ajax.addParam('sysparm_groupSysId', newValue);
ajax.getXML(onAjaxComplete);
function onAjaxComplete(response) {
if (response) {
var assignmentGroupType = response.responseXML.documentElement.getAttribute('answer');
if (assignmentGroupType !== 'itil') {
g_form.setDisplay('u_false_transfer', true);
} else {
g_form.setDisplay('u_false_transfer', false);
}
}
}
}
Can someone please help me fix it
Thanks, Shir
I need the script include to return the group type of the assignment group and then check this conditions
