Unable to update password in Data Source.

Nithya Devi · 3 weeks ago

Hi,

I am facing an issue in my instances with a data sources record where the XML file is retrieved from MFT location.

App Scope-Global

Table-Data Source(Group Reference)

Field type-password(2 way encrypted)

Dictionary attribute-is_legacy_password2=true.

When i enter a new password in the password field of Group Reference data source- and click update,the record loads but the password remains unchanged(old value).No error message is shown.I have admin with security admin role.

what might be the cause that fails to update the new password,and how to fix this.Could anyone suggest your views on this..

Thanks.

With Regards,

Nithya

RaghavSh · 3 weeks ago

@Nithya Devi What you see on UI are dots which are static, even if you enter the password of 8 characters, the dots number will remain same.

As explained earlier dots are just representation the password is stores in encrypted form.

Please close this thread if your issue is resolved.

Raghav
MVP 2023
LinkedIn

View solution in original post

RaghavSh · 3 weeks ago

Did you try changing it from list view?

Raghav
MVP 2023
LinkedIn

Nithya Devi · 3 weeks ago

No.I tried to change in form level..

RaghavSh · 3 weeks ago

Try it from list view, i believe there are some restrictions on form level which does not allow you to create certain types of password.

Does your password have lowecase, uppercase, digits and special characters?

Raghav
MVP 2023
LinkedIn

Nithya Devi · 3 weeks ago

yes, it has some special characters.

Will try to change the password on list view and check.