Update set migration from uat to lower instance is not retrieved on retrieved update set.
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yesterday
Hi All,
I was capturing the changes on Local update set of UAT moving the changes to demo instance on Retrieved Update set. After the migration,update set is captured on local update set of demo instance instead of retrieved update set and also no changes are captured on local update set of demo instance.(screenshot attached)
Could anyone suggest what was the cause of the issue why the update set is not moving into retrieved update set.And how to fix this??
Regards,
Nithya.
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yesterday - last edited yesterday
@Nithya Devi can you verify and ensure the update set in UAT is marked "Completed," then retrieve it on the Demo instance, preview it, and commit it.
clicked related link export to XML after making UAT update set is complete,
then open demo instance goto retrieved update set and click on "Import Update Set from XML" upload from XML from computer, and find uploaded updated set and preview it, and commit it.
if your demo instance using remote instance then verify your set up is correct:
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yesterday
I have moved the update set from UAT to demo after updating as complete.
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yesterday
Steps you should follow
1) Export your update set from source instance, get XML
2) you should import the xml by going to Retrieved Update set
3) then upload, preview and commit
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
Done as per the suggested steps.But the update set is not migrated to retrieve update set table on demo instance .Instead captured on local update set of demo instance with no updates.