Hi, I have created a catalog item, for I want to fix a quantity value to 1. There should not be any drop down. After submit the request, quantity variable should be available on RITM and catalog task. Can anyone help me to achieve this.
HeyI created a form called quality event and it has a calendar_date_time field called u_reminder_date_and_time.I created a business role that opens as soon as a change is made in this field, and it causes the creation of a scheduled job that causes t...
Hi All, I am looking for a Recommended Implementation Sequence for EAM. Also, I would greatly appreciate it if you could share the list of the OOB Catalogue Items details about EAM. I have attached the example of 'Recommended Implementation Approach...
Is there any possibility in ServiceNow to recognize NPMs also and add them to SN Groups
Whenever i try and download an EAM template I receive the following? Is it a bug? Does anyone have the actual asset & model template? Thanks
How can we remove the user name on dashboard, while user searching his name the old account is appearing. user don't want to display his old account
Hi,In the incident form - how do I hide the closed option in the state field? Thank, Shir
Hey,I need that every night (2:00 in the morning) the system should close requests that have been 30 days since they were opened and are still open.That is (statee will change from open to close)I am attaching an attempt to solve it by business rule:...
Hi,I've created an application form with a field called 'installations.' I want this field to be visible while filling out the application form but to disappear after the request is submitted. This is the application form: This is the form after it...
Hi,I have an assignment that I need to create using FLOW DESIGNER: Receive an email that is received after clicking on the link (reopen) that we created in the notification (we created a click here button that opens a response email as soon as you cl...
Hi, I need to create a flow designer that, in the first step, will receive an email as a result of clicking a link in a notification I have previously created. Thank.Shir
Hi, I'm attempting to create an HTML notification that includes a variable representing the name of the manager associated with a request in our system. Can you guide me on how to accomplish this? Thank. Shir
Is there a way to have unassignments automated for when a Hardware asset is no longer in the environment due to hardware refresh? We DO NOT have HAMPro but are using HAM on Tokyo currently.
Hi everyoneWhen A and B try to create 100 assets each at the same time through bulk either via backend or portal, asset tag is for few assets is being duplicated.We calling the script include from before business rule where the code is written in scr...
Hi all, Not sure the best place to ask so will ask here. I am currently planning rolling out ITOM and ITAM across our Domain Sepearted MSP.One of the current problems I am trying to get my head around is our use cases and how we deal with what domain...
