Question for the team, under the Licensing for IT Asset Management (Xanadu) our team is in the process of acquiring the workflow/module to track our assets on our network. We are looking to track the status of up to 350 lines of data per hardware. ...
Provide a path for Service Now Administrator and developer certification
Hi ,Greetings!!We have a scenario where a client sends three different emails, and these emails are configured to create records in Case and Incident tables.However, we are facing an issue:The system processes only one email and creates a record in o...
i have created a dashboard and while adding widget in dashboard i have selected Content Block in widget category - static html to show hyper links in widget but after filling all details in record while saving static html getting error as invalid in...
1, register an event 2. trigger event from business rule change notification to even is fired write an email script to print incident details call mail script in Message HTML
Hi All, My requirement is to set the condition fields.Eg: Status is In Service. I have got this KB ARTICLE Here is the form:here I need to set the condition as shown. I am using following script: The test fails with following summary:Test fail...
For more information on the same day as well
Hi, I'm unable to configure Field changes to Field Changes in activities, i want to capitalize 'C' and i want to make these changes in Business Application formJh
Hi All, Can anyone let me know how to activate the plug ins related to the asset executive dashboard?I'm getting error while I try to install the com.glide.domain.msp_extensions.installer and com.snc.pa.domain_support.
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Hi all!!I need to hide or make read only the new button in All enterprise tab EAM workplace for a specific group or role. I aldredy try with creation ACL in the table and it worked but it didn't maintain the same behavior for the workplace side. Any ...
My client has implemented HAM pro already and is now going to implementing EAM. The department (Asset Management) is responsible for all organizational assets, IT and non IT assets and they use the same processes with EAM as they do with HAM assets. ...
.. i am trying to integrate Service Now with AWS Managed AD over port 636. However after adding the server ip (ldap://192.168.1.10:636/ ) i clicked on test connection but there is a communication error
Hi, Please share anyone basic ITSM questions? Thanks in advance. Solved! Go to Solution.
My requirement is provided below:if the user present in sys_user table is removed from the particular group in which it was into and There is a field called "Default Group" in sys_user table present in which If the same group is present as value into...