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on 06-10-2025 07:27 AM
Issue:
After promoting update sets to a new environment, the content created under Content Publishing is not appearing on the News Feed widget of the Mobile (MESP). However, the same content is visible without issue when accessed through the /esc
portal.
Root Cause:
The issue occurs because the Content Visibility configuration, stored in the sn_cd_content_visibility
table, is not automatically included in update sets. As a result, even though the content is present in the target environment, it lacks the visibility rules required to display it properly on mobile.
Solution:
Manually export the records from the sn_cd_content_visibility
table in the source environment and import them into the target environment.
Steps to Resolve:
-
Navigate to System Definition > Tables, and search for
sn_cd_content_visibility
. -
Export all relevant records (CSV or XML export is recommended).
-
In the target environment, import the records via XML import.
-
Validate that the visibility rules are now present and match those from the source environment.
-
Refresh the MESP portal and verify that the content appears in the News Feed widget.
Recommendation:
As a best practice, always verify whether custom or dependent tables like sn_cd_content_visibility
are being captured in update sets.
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