Activity Set Execution link is missing in HR Lifecycle Events Case

Teja K A
Tera Contributor

Hi, I am new to ServiceNow.

Not able to see the Activity Set Execution link in the Related links of HR Lifecycle Events Cases. 

                                        

                                       TejaKA_0-1692865638149.png

I could able to see the Activity Set Execution in the UI actions module in ServiceNow and Form link field is true but still it is not visible in related links.

 

1 ACCEPTED SOLUTION

@Teja K A I can see on the HR service config, that the Lifecycle event type field is blank, this needs to be populated for the UI Action to show.

View solution in original post

3 REPLIES 3

Jonathan Ting
Tera Guru

Have you checked the HR service to make sure the 'Lifecycle event type' field is populated, as that is the condition on the UI action.

@Jonathan Ting Thank you for your respond.

yes the fulfillment type of HR service is Lifecycle event.

                                    TejaKA_1-1693288344283.png

And The UI action is as the below.

                            TejaKA_0-1693288309282.png

 

@Teja K A I can see on the HR service config, that the Lifecycle event type field is blank, this needs to be populated for the UI Action to show.