Approval widgets in "My tasks" vs. HRM Task Parent

brobert_saa
Tera Contributor

Hello,

 

I'm trying to use the same widget to render approvals whether viewing an approval task in "My tasks" or on the standard ticket page.

 

I have found that the standard ticket page uses a widget called "HRM Task Parent" to render to-dos and approvals. This is the one we want to use everywhere:

Screenshot 2024-01-02 140938.png

 

When configuring to-dos, I don't have the option to use this widget for approvals. I can add it to a custom tab, but it doesn't render anything. Instead, I have the "Approvals action group" which renders like this at the bottom of the to-do panel:

Screenshot 2024-01-02 141444.png

 

How can I get the approval widget from the first screenshot to show up when viewing an approval to-do on the "My tasks" page? My requirement is to have a comments box with Reject and Approve buttons underneath. Comments are only required when rejecting.

1 REPLY 1

Divya13
Tera Contributor

Hi I also got same requirement. Can you please let me know if you found any solution?