Approvals Table: Additional condition on to-dos config filter condition record
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‎10-10-2024 04:45 AM - edited ‎10-14-2024 09:05 PM
Hello there!
Need your input on a requirement mentioned below. Please go through it and let me know if you have an idea to achieve it. Thank you in advance!!
Whenever a user who is trying to lookup their approvals on ESC Portal, Can we narrow it down the approvals to show up only articles from below provided tables with workflow_state "review" once user clicks on to-dos config filter condition named "Article Approvals Review"? (See screenshots attached)
kb_knowledge
kb_template_kcs_article
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@Chuck Tomasi, @Ankur Bawiskar, @Krista Forget @Hitoshi Ozawa @Pradeep Sharma