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Problem in Granular Delegation for sysapprover table

SanyuktaB
Tera Contributor

I have created granular delegation table for: sysapprover_approver  then i have created delegation rule and assigned approver name in the condition after that i have created a new delegate and added in the delegation rule .I checked in the employee center my profile in my delegates its visible .

 

But the approver is not assigned to the delegate even after following all the producer as per the servicenow document: https://www.servicenow.com/docs/bundle/zurich-employee-service-management/page/product/employee-serv...   

Can any please help me to find the solution for this problem.

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