Article description is not showing in search results and in article tile for custom template article

dev_S
Tera Expert

Hi All,

 

I have issue with the articles that are created with Custom templates the Article description is not showing in search results and in article tile for other template articles the description is showing as expected.
Where is the description field configured to show in employee center results and in article tile.
Thanks in advance!!

 

 

1 REPLY 1

Bhavya11
Kilo Patron

Hi @dev_S ,

 

We solved by adding our custom article templates to the AI search child table Related List and re-indexed the knowledge table index source. 

 

If this information proves useful, kindly mark it as helpful or accepted solution.

 

Thanks,

BK

 

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK