Autoincrement not working for some Task Extended Tables on Service Portal

Tobi_01
Tera Contributor

‎07-22-2024 05:06 AM

Hello All,

 

I currently ran into some issue with the auto generation of record numbers. Some of my task extended tables have the issue that they always count up by 2 in the service portal. If I create the record from platform/native ui I dont have this issue and its just incrementing by 1. Also, some of my task extended tables just increment by 1 on the service portal, so the issue is not for all tables.

 

Does anybody of you know what could be the issue? I already checked all scripts/business rules.

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Zach Koch
Giga Sage
Giga Sage

‎07-22-2024 05:42 AM

This links sounds may help with your issue

Auto numbering- Increments the number by 2 (two) which breaks the sequence. 

Autoincrement doesn't work properly. +2 instead of +1 

 

 

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