- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-17-2024 12:15 AM
Hello Team,
In a catalog item i added one variable( label )and it should be visible for that user who has bu_france role but it's not reflecting in ESC portal
thanks
shrabanti
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-17-2024 12:40 AM
Hi Shrabanti,
Can you try using
if(result==true || result=='true') on line 3 instead for a check.
Also, try adding some alerts to understand if any of is called.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-17-2024 12:40 AM
Hi Shrabanti,
Can you try using
if(result==true || result=='true') on line 3 instead for a check.
Also, try adding some alerts to understand if any of is called.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-17-2024 12:41 AM
Hello @Shrabanti ,
Could you please confirm whether the currently logged-in user possesses the "bu_france" role? Additionally, kindly verify the role, considering that you mentioned "bu_france" in the question, while the script uses "BU_france."

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-17-2024 12:43 AM
@Shrabanti Are you sure about the role name is it BU_france or bu_france. If it is the later then update your script accordingly.