Change Default Background banner Employee profile Header

DritonC
Tera Guru

Hi Experts, 

 

I'm using the 'Employee profile Header' widget and i can't find any way to update the default background banner to another. 

 

This is what i have now: 

DritonC_0-1734089011109.png

 

I have tried updating the image in All > Employee Profile > Background Banner. (But it does not change)

DritonC_1-1734089057633.png

 

I cant find any documentation regarding this.

 

Thankful for any help!

 

Br,
Driton

1 ACCEPTED SOLUTION

Or Try navigating to db_image.LIST, search "default_employee_profile_banner.svg" and open this record. And update your banner.

View solution in original post

10 REPLIES 10

Ankur Bawiskar
Tera Patron
Tera Patron

@DritonC 

did you try to instance cache using cache.do and then logout and login again?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar Yes i have and it did not help

@DritonC 

check this KB

Background banner image for employee center portal is not being updated for mobile view 

also open this container (sysId - 6791a66b532030101865ddeeff7b1236) from table sp_container

"Employee Center Homepage - Container 1"

Update the image here and see

AnkurBawiskar_0-1734095949940.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar Well what you are refering to is for the portal and not for the Employee Profile Header.