Displaying the value of a URL-type item as a link in the "Incident Standard Ticket Actions" widget

[k_47]

Hi!

When a URL-type field added to a custom table is displayed in "Incident Standard Ticket Actions",
I want to display it as a link. (When clicked, it is a format that transitions to the URL page)

Do you know anything about this method?

[remarks]
Currently, the target URL field is displayed in addition to the Info fields of the "Ticket Configuration" record.

[Ankur Bawiskar]

@k_47 

so you are saying URL field is not rendered as URL and hence not clickable?

[k_47]

Thank you for replying.

Yes. I want the field is rendered as URL.

[Ankur Bawiskar · Accepted solution]

@k_47 

Seems it's not supported OOB

You will have to customize that which I won't recommend.

If my response helped please mark it correct and close the thread so that it benefits future readers.