EC Portal AI Search Redirection
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‎09-14-2023 12:32 PM
Hi,
When i search for catalog item in ai search on EC portal, after clicking on search result i redirected to form view and not the portal view of catalog item. how to change the redirection to portal view?
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‎09-14-2023 02:45 PM
Hi @dev46
Have you checked the EVAM card to make sure the action assignment for navigation has been setup correctly?
Also check your AI Search result actions, that you have one setup for catalog.
I've attached a screenshot of the OOB config you should have.
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‎09-15-2023 11:30 PM
Hello @dev46 ,
Please refer to this: https://www.servicenow.com/community/employee-center-forum/how-to-change-ai-search-result-link-from-...
@dev46 , Please mark my answer as "Accept as Solution" and "Helpfuls." If it works for you.
Thank You!
