Employee Center - count of Surveys under My active items not showing

[mah1]

We recently upgraded to San Diego and see that Surveys is now included in the Activity Configuration for My active items.  We have disabled Tasks and made Requests primary.

No count is showing for us even though there are surveys listed when you drill down into Surveys. 

Is there something that needs to be done for the count to appear here?  This doesn't seem to be the case in my PDI though...  It is showing a count next to Surveys even if I disable Tasks and make Requests primary.

Thank you

[Shashank Mishra]

Hi mah,

For this issue, I would suggest you to raise a ticket.
Support team will help you with this.

Thanks

Shashank

[mah1]

Thank you.  I will follow your suggestion.

[mah1 · Accepted solution]

Re: Count not showing for Surveys under My active items

Per Now support:

The issue has been identified as PRB1578990. This PRB is currently in the testing phase with a fix planned for a future release.

They provided me with an update set to resolve the issue in my instance.

[sara14]

Hi Mah, can you please attach the update set that now supports provided you to fix this issue?