Employee Center taxonomy creation
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12-08-2025 11:31 PM
Hello,
In personal instance I try to create a new taxonomy. To do that I simply clone a default 'Employee' taxonomy, add a name and in Portals > Employee center > Taxonomy, I change taxonomy to my newly cloned. The problem here is that after making updates and saving them I still can't see taxonomy on my Employee Center. And if I revert back to default taxonomy, I can see it on my portal.
I have already checked some open resources and Employee Center Essentials (Yokohama) courses.
Maybe someone knows how to fix it? I believe it is an easy fix, however I can't figure it out how to do it.
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12-09-2025 09:48 AM - edited 12-09-2025 09:49 AM
Have you opened the employee center portal and added your taxonomy to the available ones?
- Go to Service Portal > Portals
- Open your employee center poral
- scroll down taxonomy tab and make sure your new taxonomy is listed.
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12-09-2025 10:40 PM
Hi Brian,
Yes, I've added my taxonomy in Portals.
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12-10-2025 02:28 PM
Hi @GabijaS ,
Have you remembered to sync the hierarchy under the advanced portal navigation? afterwards logout and log back in to adopt your changes?
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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12-11-2025 12:55 AM
Hello Brian,
I use classic version of Employee Center and cannot find this button. Is it possible that this feature is available only for Employee Center Pro version?
