Employee News functionality - create a reusable template

SimoneNV
Tera Contributor

Hi, i'm currently investigating how we can utilize the News functionality in our organization.

However, it looks like i'm missing some options in the hamburger menu - the "Clone as reusable article" which is shown in this article Create a news article template

For me i only see Clone, Delete, and View content record.

I have both roles required (sn_cd.content_admin & sn_cd.content_template_owner)

Has anyone utilized the News functionality and had luck with creating a template to reuse for employees?

5 REPLIES 5

Pooja_Patil
ServiceNow Employee
ServiceNow Employee

@SimoneNV , could you please confirm Content Publishing version on your instance? Reusable templates feature is released with 32.0.5 version.

Hi @Pooja_Patil we have just upgraded to Xanadu a few days ago, im not sure where to find our current Content Publishing version?

Hi @Pooja_Patil we have just upgraded to Xanadu a few days ago. Im not sure where to find your instance Content Publishing version?

 

Hi @Pooja_Patil we have just upgraded to Xanadu a few days ago. Im not sure where to find your instance Content Publishing version?