I'm having weird issue with cloned widget on EC Pro Yokohama.
I'm using the Dev instance I got from developers.servicenow.com.
Here are the steps I went through:
- Cloned OOB Header widget from Service Portal > Headers & Footers, under same application scope as the original widget
- Use the cloned widget in the Portal
- Modify HTML or CSS of the cloned widget, save
- Go to the Portal, refresh the page, error messages show up
The first error message says "Execute operation on script include 'cd_CompanyEventCacheManager' from scope 'Employee Center' was denied. The application 'Employee Center' must declare a cross scope access privilege. Please contact the application admin to update their access requests."
I've been fixing this by
- Go to Restricted Caller Access Privileges
- Find the ones that have Invalidated status
- Manually change the status of all Invalidated to Allowed
This resolves the issue, but it comes back the next time I make another change to the cloned widget.
Is there a way to fix this permanently?
And why is this happening? Did I do something wrong during cloning?
